Provide a one-stop service that allows you to receive “on the fly” all requests from customers & users, whether to report an incident or receive assistance in using a resource or tool, or to request the creation of a resource or a configuration change, is an essential tool for mastering the information system, for user satisfaction and for measuring the effectiveness of the information system.

Whether for your own needs or for your customers or your partners (B2B2C or B2B2B) we provide you with a tailor-made device which can combine the following parameters as desired: